Terms and Conditions
Please read these Terms and Conditions (“Terms”) carefully before using our website and services. By accessing or using any part of our services, you agree to be bound by these Terms.
1. Introduction
These Terms govern your access to and use of the website and logistics services provided by Euphoria Shipping & Logistics (“we,” “our,” or “us”). If you do not agree with any part of these Terms, please do not use our services.
2. Services Offered
We provide international shipping, freight forwarding, warehousing, customs clearance, and related logistics solutions. Services are subject to availability, operational capacity, and applicable international regulations.
3. User Responsibilities
As a customer, you agree to:
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Provide accurate and complete shipment information
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Ensure proper packaging and labeling of cargo
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Pay all applicable service fees, duties, and taxes
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Comply with all local and international shipping laws
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Refrain from sending prohibited or restricted items
Failure to comply may result in shipment delays, extra charges, or cancellation of service.
4. Prohibited Items
You may not ship:
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Illegal substances or contraband
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Weapons, explosives, or hazardous materials (without special clearance)
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Counterfeit goods or items infringing on intellectual property
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Live animals (unless explicitly approved)
Please refer to our Prohibited Cargo List for full details.
5. Pricing & Payment
All prices are provided in advance through quotations or invoices. Prices are subject to change based on fuel surcharges, customs duties, or other operational costs. Payment must be made before dispatch unless otherwise agreed.
6. Liability Disclaimer
While we take all reasonable steps to ensure the safety of your goods, we are not liable for:
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Delays due to customs, weather, strikes, or force majeure
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Loss or damage due to insufficient packaging
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Items shipped in violation of these Terms
Our liability is limited according to international conventions (e.g., CMR, Hague-Visby Rules), unless additional insurance has been purchased.
7. Insurance
You may request optional cargo insurance for added protection. Insurance claims are subject to the terms of the insurer and must be filed within the stated timeframe.
8. Customs & Compliance
You authorize us to act as your agent for customs purposes. You are responsible for providing accurate documentation and complying with all import/export laws. We are not liable for delays caused by customs inspections or incorrect documentation.
9. Intellectual Property
All content on our website (text, logo, graphics, layout) is the intellectual property of Euphoria Shipping & Logistics and may not be copied or reproduced without written permission.
10. Termination
We reserve the right to suspend or terminate services at our discretion for violation of these Terms or unlawful use of our services.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of Greece, and any disputes shall be resolved in the courts of Athens.
12. Modifications
We may update these Terms from time to time. Continued use of our services after changes means you accept the revised Terms.
Contact Us
If you have questions about these Terms, please contact us at: