Privacy Policy

At Euphoria Shipping & Logistics, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our website, services, and customer support.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Details (name, phone number, email address, mailing address)

  • Shipment Information (origin, destination, cargo type, weight)

  • Payment Details (only for billing purposes, via secure third-party providers)

  • Technical Data (IP address, browser type, device info, cookies)

  • Communication Data (emails, forms submitted, customer service inquiries)

2. How We Use Your Information

We use your information to:

  • Process and manage shipping orders

  • Provide quotes and service updates

  • Respond to inquiries and provide customer support

  • Improve our website and user experience

  • Comply with legal and regulatory requirements

3. How We Protect Your Information

We use industry-standard security measures to protect your personal data, including:

  • Secure servers and encrypted communication

  • Limited access to personal data by authorized staff only

  • Routine monitoring and data integrity checks

4. Cookies and Tracking

Our website uses cookies to:

  • Analyze traffic and improve functionality

  • Remember your preferences for future visits
    You can manage cookie preferences through your browser settings.

5. Sharing of Information

We do not sell or rent your personal data. However, we may share it with:

  • Trusted logistics partners or agents involved in your shipment

  • Customs and regulatory authorities, as required by law

  • Payment processors for secure billing transactions

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent or object to data processing
    To exercise any of these rights, please contact us using the details below.

7. Data Retention

We retain your information only as long as necessary to fulfill shipping services and legal obligations. After this period, data is securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.

9. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date clearly stated.

 Contact Us

If you have any questions or concerns about this policy or how we handle your data, contact us at:
hello@euphoriashipping.com
 +44 744 139 9886